Mediation and Conflict Coaching

Grounded in best practice. Led by values. Built for resolution.

Inclusivitii’s mediation services follow a structured, principled approach designed to resolve conflict, rebuild trust, and re-establish psychological safety. Our process is rooted in behavioural science, leadership coaching, and restorative dialogue techniques. We create a safe, respectful space for colleagues to address tension, understand one another, and agree a way forward — all while aligning with organisational values and strategy.

The Inclusivitii Approach to Mediation

At Inclusivitii, mediation is more than conflict resolution — it's a transformative process rooted in empathy, equity, and behavioural insight. We view conflict not as a breakdown, but as an opportunity for dialogue, accountability, and renewal.

Our mediation work is deeply informed by the lived experiences of individuals and the structural realities they operate within, making our approach especially effective in diverse, high-stakes environments.

We integrate best practice with human-centred values — drawing on non-violent communication, psychological safety principles, and coaching methodologies to help people see each other clearly, listen differently, and move forward. Our practitioners bring deep expertise in equity, inclusion, and organisational change, enabling us to surface not only interpersonal tensions, but also the hidden systems and norms that shape them.

Whether we're supporting senior leaders, frontline teams, or cross-cultural partnerships, our goal is the same: to restore trust, repair relationships, and build resilient, inclusive cultures where people can thrive.

Coaching Techniques

to enhance self-awareness and emotional regulation

Psychological safety principles

to ensure all voices are heard

Equanimity and decatastrophisation

inspired by Jon Kabat-Zinn’s mindfulness-based stress reduction work

Non-Violent Communication

developed by Marshall Rosenberg, to uncover unmet needs and build shared understanding

Why Our Approach Works

✔ Creates space for deeper understanding, not just agreement
✔ Balances individual needs with organisational imperatives
✔ Addresses behaviour, emotion, and communication patterns
✔ Supports long-term cultural change, not short-term fixes

Whether you’re addressing peer-to-peer tensions, leadership disputes, or team-wide breakdowns, our mediation and coaching services offer a compassionate yet robust route to repair.

“This process helped me realise how much was unsaid and how much we’d both misunderstood. I left with new tools and a better relationship with my colleague.”

— Mediation participant, 2025.

Supporting purpose-driven organisations to go further